Discover Your CMDB and Organizational Capabilities

• Recommend areas to improve CMDB value, optimize architecture, and reduce noise
• Plan the path forward

Governance Design Steps

• Reach class rationalization consensus
• Finalize governance design
• Implement UX Simplification
• Delete/retire CIs
• Enact governance policies and procedures

Continuous Monitoring

• Continuous monitoring of the health dashboard

Issue Investigation

• Investigate the issue and identify the root cause using our methodology & specialized app
• Correct data quality exceptions