• Provide value to your platform

• Align class, attribute, or relationship model with CSDM

• Govern for long-term success

• Populate CMDB efficiently, strategically

• Identify key relationships automatically

• Manage discovery; don't let it manage you

• Automatically identify key relationships for business services

• Reduce outages, improve insights for app and infrastructure owners

• Reduce licensing and support costs

• Enforce policy and regulatory compliance

• Get ahead of shadow IT

• Remove unnecessary steps

• Align with business needs

• Meet audit/compliance requirements

• Quickly resolve bottlenecks with 360 Dashboard insights

• Provide intuitive, informative interfaces

• Engage quickly with mobile

• Build people-focused portals

• Get employees answers quickly, 24x7

• Reallocate support resources to more complex tasks

• Decrease 2nd-level support time with improved qualification

• Strategic decisions based on Service value and roadmap

• Owner focused insights into cost and availability

• Align with strategic and financial objectives

• Portfolio governance and oversight for executive stakeholders

• Address capability/capacity gaps quickly

• Unified backlog across platform workstreams

• Real-time visibility into Program/Product development

• Seamlessly integrate with Release/DevOps lifecycle

"Collaborating with AJUVO to upgrade from Fairchild’s Maestro to an out-of-the-box resiliency solution from ServiceNow ensured we had a team of experts deliver an expedited implementation."
Senior Manager, IT Service Management, Major Aerospace & Manufacturing Company

• Remove arbitrary, emotionally based priorities

• Provide standardized business service prioritization across organization

• Assess across key business metrics

• Identify key dependencies

• Ensure plans meet compliance/audit requirements

• Provide consistent recovery procedures with detailed tasks

• Automatically assign key assets

• Ensure consistency through guided reviews and approvals

• Immediately activate plans based on impact

• Prioritize recovery objectives and tiers

• Configure automatic failover of business applications

• Minimize business disruptions

“I have been working with AJUVO for over 3 years as part of establishing our robust resiliency program covering pharma manufacturing and critical IT services and environments. Aside from their support in implementing and building upon the ServiceNow Business Continuity Management (BCM) solution, being able to leverage AJUVO’s expert guidance and direction on how to maximize our investment across ServiceNow and establish a best practices resiliency program has been an essential part of our overall Risk Management approach.”

IT Director at a Global Life Sciences Pharmaceutical Company

"Collaborating with AJUVO to upgrade from Fairchild’s Maestro to an out-of-the-box resiliency solution from ServiceNow ensured we had a team of experts deliver an expedited implementation. This collaboration had proven to be very effective, knowing not just that the team had experts in the tool but also knew about our implementation of Maestro. This allowed us to cross that bridge on technical features and data."

Senior Manager, IT Service Management, Major Aerospace & Manufacturing Company